• Sr. Product Manager - Tech

    Company/Location (search) US-WA-Seattle
    Posted Date 2 days ago(1/17/2019 12:55 PM)
    Job ID
    Amazon.com Services, Inc.
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    Are you looking for an opportunity to develop technology that will redefine the customer experience for one of the fastest growing and strategic areas of Amazon’s retail business? Are you interested in joining a global team that is innovating with first-class CX, machine learning, and big data to make Amazon the single best shopping destination for clothes, shoes and accessories? This is your chance to join a team that is shifting the paradigm for online shopping with disruptive experiences and new business models that haven’t been solved at scale before - anywhere. Join us and you'll be taking part in changing the future on how customers discover brands and products that match their unique style and fit.
    We are looking for a Sr. Product Manager-Tech with business, technical and operational acumen to drive this exciting new initiative. This role requires product management expertise, excellent leadership skills, and strong business judgment. You will be responsible for driving the roadmap, implementation plan, and stakeholder communication for our core services. You will define and launch exceptional new end-to-end customer experiences, coordinating across key partners within product, engineering, science, design, and leadership.

    If you enjoy defining and delivering first-class customer experiences, thinking big and influencing others, come join us! As Sr. Product Manager-Tech, your responsibilities will include:
    • Partnering with key stakeholders to define product strategy
    • Build and manage high quality product roadmaps based on your vision and strategy
    • Define and build a world-class customer experience for Softlines
    • Manage prioritization and trade-offs for speed to market, performance, and features
    • Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership
    • Creating program goals and related metrics, track progress and manage through obstacles to achieve your objectives
    Required Skills:
    • Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly websites and customer-facing features.
    • Strong analytical and quantitative skills; strong bias towards data-based decision making and comfort with financial and operational analysis.
    • Implementation orientation; demonstrated ability to translate strategic differentiators into detailed product requirements.
    • Technical fluency; comfort understanding and discussing architectural concepts, schedule tradeoffs and new opportunities with technical team members.
    • Proven ability to make smart CX versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value.
    • Excellent interpersonal skills; proven ability to guide cross-functional teams through influence versus direct management.

    Basic Qualifications

    • 4+ years product management or related experience.
    • Experience launching at least one start-to-finish consumer-facing online/mobile product or service
    • Bachelor’s degree required.

    Preferred Qualifications

    • MBA strongly preferred.
    • Superior analytical and problem-solving skills.
    • Passion for customer experience, and proven ability to identify and implement UX best practices
    • Experience working on agile enabled teams.
    • Excellent oral and written communication skills, with the ability to influence both senior leadership and peers
    • Ability to thrive in a fast-paced environment where tactical and strategic initiatives are driven in parallel.
    • Experience in an industry where fun matters (e.g. fashion, entertainment, media, or games)
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