- High school diploma, GED or higher.
- Two or more years’ experience in a customer service/support role.
· High level of computer literacy :
- Minimum typing speed of 50wpm.
- Strong understanding of Microsoft Office Tools – Excel, Word, Powerpoint, etc.
· Strong analytical, investigative and problem solving skills.
· Strong teamwork skills in conjunction with utilizing your own initiative.
· Innovative and creative in finding solutions/ designing improved methods, systems and processes.
· Basic working knowledge of the following:
· API web services