• Sr Technical Program Manager – Alexa

    Company/Location (search) US-CA-Santa Clara
    Posted Date 9 hours ago(8/17/2018 10:31 AM)
    Job ID
    662042
    Company
    Amazon.com Services, Inc.
  • Job Description

    Alexa is the Amazon cloud service that powers Echo device families including Echo, Echo Dot, Echo Plus, Echo Show and Echo Spot. The Echo device families are the groundbreaking Amazon devices designed around your voice. We believe voice is the most natural user interface for interacting with technology across many domains; we are inventing the future.
    Work hard. Have fun. Make history.
    The Role:
    We are looking for experienced senior Technical Program Managers to join our team for the development of our cloud platform that enables innovative speech devices like Amazon Echo. Your job will be to work with multiple software engineers and other team members, Product and Program Managers to design and develop new ways of providing exciting and compelling customer experiences. You'll measure your success by the quality of your execution, the pace of innovation you help drive, and the increased satisfaction you deliver. If you’re ready to make a difference at a company that matters, if you want huge challenges to tackle, we would love to talk to you.

    We are looking for passionate, hard-working, and talented Senior Technical Program Managers who have experience building innovative, mission critical, high volume applications. You will have an enormous opportunity to make a large impact on the design and architecture of cutting edge products used every day, by people you know.

    The right person for this role will have solid experience delivering successful projects, managing deadlines and risks across multiple teams, communicating effectively to stakeholders and closely with the cross-functional teams. Our environment is very fast-paced and requires someone who is flexible, energetic, a doer, biased for action, detail oriented, and comfortable tracking many threads across many teams. We need someone who thrives in ambiguity and loves to take on the challenge of working with a verse diverse set of stakeholders and solving business problems. Someone who has the judgment and intuition and can think of all the right questions and when to ask them.

    In this role, you will:
    • Be responsible for driving detailed design of cloud software components, determining current limitations and compatibilities between subsystems, selection of new concepts and methodology, and development of core systems/components
    • Be responsible to follow design principles, select design patterns and mentor junior team members
    • Plan and execute Agile Scrum and drive priorities understanding each task in the context of the team goals




    Are you excited by Amazon's foray in the voice segment with Alexa-powered devices like the Echo, Echo Dot, and Echo Show? Come work on it. We’re building the speech and language solutions behind Amazon Alexa and delivering a platform for third party developers to build great voice first experiences! We’re working hard, having fun, and making history!
    We are a technology and operations team that owns certification for all Alexa skills, striving to provide the best end-to-end certification experience for 3P developers. The suite of technology products we own include platforms for ingestion and publishing skills, tools for managing certification ops workflows, data capture and developer communication, automated testing frameworks and tools for live catalog health monitoring.
    We are seeking an energetic and go-getter Senior TPM to live and breathe one or more programs on the New Initiatives team. This team ensures that the certification team (tech and ops) scales and is ready to support all new initiatives for Alexa Cloud Platform (that are growing at a breakneck speed!)

    Basic Qualifications

    • Bachelor’s degree in Computer Science or related field
    • 7+ years of experience building production software systems
    • 2+ years of people management experience

    Preferred Qualifications

    • Minimum 5 years experience managing cross functional projects with dependencies and bottlenecks, providing escalations to management, anticipating and making trade-offs, balancing the business needs versus technical constraints and minimizing business benefit while building great customer experience.
    • Experience in driving global programs while working with remote teams
    • TPM with 5+ years of experience managing technically complex projects with aggressive schedules and scarce resources.
    • Excellent written and oral communication skills.
    • Track record of being detail oriented with a demonstrated ability to self–motivate and follow through on projects.
    • Hands-on software engineering experience, preferably in Cloud Services setting
    • 8+ years of (Technical) Program Management experience, preferably in Cloud Services setting
    • Prior experience with agile methodologies, object oriented languages and service oriented architecture.
    • A passion for technology, digital content and voice experiences
    • Meticulous attention to detail; the ability to juggle many tasks in parallel without lowering the quality bar
    • Street smarts; willingness to roll up the sleeves and do whatever is necessary to meet team goals
    • Ability to understand and handle rapidly evolving business challenges and complexities (without getting too overwhelmed) and be able to focus on the projects at hand

    Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation
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