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Sr Product Manager, Alexa Privacy

Sr Product Manager, Alexa Privacy

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Company Services, Inc.
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Job Description

Voice-driven AI experiences are finally becoming a reality and Amazon’s Alexa cloud service and Echo devices are at the forefront of this latest technology wave. We deliver world-class products on aggressive schedules that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products in a manner that maintains our high bar for customer privacy. We are looking for an experienced, entrepreneurial, and technically adept leader who can work closely with our product development teams, helping them build products and services that customers trust. As a Principal Product Manager for Alexa, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services.

About you: You are a seasoned technical Product Manager looking for a career where you will lead initiatives across the entire Alexa organization. Your focus will be to define the customer experience and set policies that uphold our high bar for customer trust. You are laser-focused on customer experience. You are able to integrate requirements from all aspects of the business including legal, compliance, PR and enjoy defining elegant solutions that build customer trust. Above all, you feel strongly about protecting customers.

Key Responsibilities:
· Lead the development of the product strategy and vision supported by internal and external analysis
· Define creative, high quality, simple product roadmaps based on team strategy and vision
· Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
· Manage prioritization and trade-offs among customer experience, performance and operational support load
· Create buy-in for the product vision across Alexa organization
· Work closely with engineering teams and program management to deliver products to market

Basic Qualifications

  • Bachelor’s degree or higher with a technical discipline
  • 7+ years of professional experience with 5+ years of consumer facing software product management experience
  • 7+ years of experience leading cross-functional teams to deliver products and projects on tight deadlines
  • 2+ years experience delivering consumer software products and services.
  • 7+ years experience discussing technical concepts to a non-technical audience and managing trade-offs

Preferred Qualifications

  • MBA or Master’s degree
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • Ability to think strategically and execute methodically.
  • Ability to work in a fast-paced environment where continuous innovation is desired.
  • History of teamwork and willingness to roll up one’s sleeves to get the job done.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation