The Amazon Devices Demo Experience team is building a new system to make it easy for third-party retailers to set up, manage, and monitor smart home in-store demonstrations of Amazon devices, third-party smart home devices, and Alexa Voice Service (AVS) enabled devices to enable retail customers to experience the magic of Alexa.
As a Principal TPM on the Demo Experience team, you will independently lead this broad cross-organization global effort from the early stages through release. You will partner with all levels of leadership across Echo, Tablet, and FireTV device software and marketing teams, Amazon direct and indirect sales teams around the world, AWS, and Alexa teams to lead this new three-year cross-organization global initiative. You will be responsible for influencing organization roadmap priorities, system owners, and technical direction. You will represent difficult trade-off decisions and solutions clearly to leaders up to 3 levels above to help them understand decisions and options. You will leverage your technical knowledge to drive technical trade-off decisions. You will be able to identify when a technical solution requires additional technical guidance. You will manage cross-functional and cross-organization communication to ensure all stakeholders are informed, and needs are aligned. You will guide the technical direction and decisions to deliver a solution that meets Amazon high standards for customer satisfaction, efficiency, stability, extensibility, simplicity, and operational excellence. You will amplify your impact by educating TPMs around you on program management best-practices and will be actively involved mentoring more junior team members.