Amazon.com's long-term vision is to enable a seamless experience for all Amazon customers worldwide on any Amazon website and device, in any language and for any culture. This extends the personalization of the shopping experience by allowing our customers to define their preferred language and currency and ensure that we provide an equivalent experience for our customers in their language of preference as we do customers in the default marketplace language.
Our team started in early 2014 and, as of March 2017, we have launched multiple languages in 4 different marketplaces (Us, Canada, Japan and Germany). Our goal is to provide a framework allowing us to define and measure the quality of these experiences and accelerate language adoption across marketplaces. We believe that, by establishing a platform team and providing tools and mechanisms, we can broadly influence change across Amazon's while and auditing the quality of our customer experiences.
You're looking for a career where you'll be able to build, to deliver, and to impress. You look at problems holistically, and thrive on the intricate complexity of designing feedback loops and ecosystems. You want to work on projects where you are implementing solutions to real problems that require creative solutions and deep understanding of the problem space. You challenge yourself and others to constantly come up with better solutions. This highly visible role requires frequent communication with senior leadership in order to help shape and deliver on the product roadmap, and requires you to nimbly switch between strategic and tactical initiatives to achieve technical, business, and customer experience goals. You'll be given the unique opportunity to own and drive initiatives across the Amazon Retail as a whole -- from algorithmic innovation, all the way down to the datasets that the back-end services consume.
About us together:
We're going to change the way that Amazon thinks about supporting our global customer. Along the way, we're going to face seemingly impossible problems. We're going to argue about how to solve them, and we'll work together to find a solution that is superior to each of the proposals we came in with. We'll make tough decisions, but we'll all understand why. We'll be the dream team.
The successful candidate will, through the design and implementation of products and solutions, address opportunities to improve our customer experience and streamline our back-end operations. This involves building customer facing features and solving complex operational problems. You will be expected to guide your team to make appropriate tradeoffs to optimize customer experience and time-to-market. Your ability to deeply understand complexity while communicating simplicity will be critical.
Responsibilities include development of product vision and roadmap, collaborating with technical teams to drive development, collection and refinement of business requirements from customers and internal/external stakeholders and managing project milestones from design to release. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but you also roll up your sleeves, dig in and get the job done. Maturity, sound judgment, ability to influence, analytical talent and leadership are essential to success in this role.