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Support Engineer, AWS Identity & Access

Support Engineer, AWS Identity & Access

Job ID 
542994
Company/Location (search) 
US-WA-Seattle
Posted Date 
8/17/2017
Company 
Amazon Corporate LLC
Recruiting Team 
..

Job Description

Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us implement and operate them.

We provide organizations with building block web services that allow them to innovate faster and operate their software more cost-effectively. These services-in-the-cloud include on-demand compute capacity, storage, content delivery, querying of structured data, message queuing, and more.

The AWS Identity & Access team is building and delivering the next generation of cloud computing security that supports the public AWS offerings like S3, EC2, and CloudFront. We are innovating new ways of building massively scalable distributed security systems involving identity management, federation, web services security, single sign-on, and much more. We enable our customers to control some of the most sensitive secrets on the Internet.

We have high standards for our computer systems as well as our employees: our systems are highly secure, highly reliable, highly available, and must function at massive scale; our employees are super smart, driven to serve customers, and fun to work with. The successful Systems Engineer does much more than plug computers together or track changes. They are instrumental in deploying, operating, and scaling a massive always-on distributed system that is core to all of AWS. We are looking for a seasoned Systems Engineer to join our energetic, fast-moving and passionate team.

You should have or be most of the following:
  • Experience running and maintaining a 24x7 Internet-oriented production environment, preferably across multiple data centers, involving (preferably) hundreds of machines
  • Demonstrable expertise around specifying, designing, and/or implementing system health, performance monitoring tools, and software management tools for 24x7 environments
  • A solid grasp of networking fundamentals, preferably including hands-on experience with load balancers, switches, routers, etc.
  • Familiar with the challenges surrounding efficient operations and failure mode analysis in large complex distributed systems
You will be expected to deliver on these kinds of things in the first six to twelve months on the job:
  • Thorough participation in all phases of the development of a large distributed system; providing hardware, manageability, operability and performance perspectives on all aspects of the system
  • Define and/or refine hardware requirements and selected designs, balancing raw up-front dollar cost with operability and TCO, from the data center infrastructure up specify and participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation
  • Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency
  • Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic
  • Participate in the design and execution of production acceptance tests and new hardware evaluations
  • Maintain fleet inventory management, including producing, maintaining, and evolving capacity plans for various components
  • Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed
  • Perform various system maintenance tasks (your hands get dirty here), including configuration of new machines
  • Manage directly assigned tasks and on-call duties gracefully

Basic Qualifications

  • BS Computer Science or other technical degree and related experience
  • 1+ year experience running and maintaining a 24x7 production environment
  • 1+ years of operating *NIX systems administration or development
  • 1+ Experience with scripting Python, Ruby, Perl, or similar languages
  • 1+ Experience with support procedures and methodologies for production computing environments
  • 1+ Experience with service-oriented architecture and web services

Preferred Qualifications

  • Experience with very large, high-throughput distributed systems
  • Systems Administration or Development in a Linux/Unix environment
  • Programming/scripting in Python and/or Ruby in a Unix/Linux environment
  • Experience with some aspect(s) of computer security: network security, application security, security protocols, cryptography, etc.
  • Excellent troubleshooting skills
  • Excellent documentation skills
  • Familiar with the challenges surrounding efficient operations and failure mode analysis in large complex distributed systems
  • Able to show good judgment and instincts in decision making
  • Able to prioritize and perform in complex, fast-paced situations
  • Experience with service-oriented architecture and web services
  • Experience with agile software development practices


For more information on Amazon Web Services please visit: http://aws.amazon.com/


Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation