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Sr. Technical Program Manager

Sr. Technical Program Manager

Job ID 
537101
Company/Location (search) 
CA-BC-Vancouver
Posted Date 
6/6/2017
Company 
AMZN CAN Fulfillment Svcs, Inc
Recruiting Team 
..

Job Description

Are you interested in building best in class solutions for Amazon's workforce? The Amazon Employee Life Cycle Management (ELM) is responsible for delivering automated employee on-boarding solutions and an integration layer to our human resource management, talent management, learning management, and compensation planning systems. Come be part of a team that directly shapes and influences the future growth of Amazon.
As a Technical Program Manager on this team, you will coordinate technical project and program development of large-scale, distributed software applications, systems, platforms, services, or technologies throughout the complete software development lifecycle, from design through release. Define projects, collaborate on business requirement gathering, and write functional and technical specifications. Drive software development efforts and manage priorities for program completion, including performance and stability tuning. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate software engineering solutions. Coordinate with cross-functional teams and/or third party-vendors for implementation of project/program requirements. Provide weekly to daily update to senior executives on program risk, risk mitigation and progress.

Basic Qualifications

In this role, you will coordinate and manage technical project and program development of a product suite throughout the complete software development lifecycle, from design through release.

Key Responsibilities:
  • Define projects, collect business requirements, and write functional and technical specifications.
  • Drive software development efforts and manage priorities for project/program completion
  • Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate software engineering solutions.
  • Analyze site/software metrics (e.g. site usage and performance metrics) to discover patterns and problems.
  • Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements.
  • Experience with Agile/Scrum methodology.
  • Must have excellent written and verbal communication skills.

Preferred Qualifications

Preferred Qualifications:
  • Strong leadership skills with the ability to work as part of a team.
  • Experience working with a geographically distributed team with different cultures.
  • Ability to perform multiple tasks ranging from project management to coaching end-users and team members.
  • Excellent negotiating skills as related to managed service level agreements.
  • Superb written and oral skills required.
  • 8 years of IT experience into application management, consultant, and customer service experience, preferably.
  • Experience handling escalations, ticket management, and ability to handle end-user calls from technical point of view.
  • Strong experience scheduling, preparing presentations and status reports.
  • 4 years of experience in end to end stack development
  • Strong presentation development and writing skills.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.